User Support

As the first level support of the ZIM, we answer your questions about our services, provide devices for research and teaching, and offer personal consultation on-site, via email, and through our telephone hotline.

 

You can reach us:

Monday - Thursday: 8:00 AM to 4:00 PM

Friday:                        8:00 AM to 3:00 PM

 

The study hall is open Monday to Friday from 08:00 AM. to 06:00 PM.

 

In person: T.11.04

Phone: 0202/439-3295

E-mail: zimber[at]uni-wuppertal.de

 

Important: On the 1st and 3rd Monday of every month, our support service is closed from 8:30 AM to 10:00 AM due to an internal meeting.

 

Information on device rental can be found here:

https://zim.uni-wuppertal.de/en/services/equipment-lending/

 

Instructions for our services can be found here:

https://zim.uni-wuppertal.de/en/help/instructions-help/