User Support
As the First Level Support of the ZIM, we answer your questions about our services, provide devices for research and teaching, and offer personal consultation on-site, via email, and through our telephone hotline.
You can reach us:
Monday - Thursday: 8:00 AM to 6:00 PM
Friday: 8:00 AM to 3:00 PM
In person: T.11.04
By phone: 0202/439-3295
By email: zimber@uni-wuppertal.de
Important: On the 1st and 3rd Monday of every month, our support service is closed from 8:30 AM to 10:00 AM due to an internal meeting.
Information on device rental can be found here:
https://zim.uni-wuppertal.de/de/unsere-dienste/geraeteausleihe