User Support

As the First Level Support of the ZIM, we answer your questions about our services, provide devices for research and teaching, and offer personal consultation on-site, via email, and through our telephone hotline.

 

You can reach us:

Monday - Thursday: 8:00 AM to 6:00 PM

Friday:                        8:00 AM to 3:00 PM

 

In person: T.11.04

By phone: 0202/439-3295

By email: zimber@uni-wuppertal.de

 

Important: On the 1st and 3rd Monday of every month, our support service is closed from 8:30 AM to 10:00 AM due to an internal meeting.

 

Information on device rental can be found here:

https://zim.uni-wuppertal.de/de/unsere-dienste/geraeteausleihe

 

Instructions for our services can be found here:

https://zim.uni-wuppertal.de/de/hilfe/anleitungen.html

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